Privacy Policy
Home/Privacy Policy
Effective Date: 1/1/2022
1. Introduction
C&S Spotless Cleaning, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.cnscleans.com or engage our cleaning services. By using our website or/and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly:
- Name, phone number, email address, and property address (when you request a quote or submit a contact form).
- Payment details (only when services are rendered and securely processed through our trusted payment partners).
- Any other information you voluntarily provide when communicating with us.
b. Automatically Collected Information:
Our website does not use cookies, tracking tools, or analytics software.
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and manage cleaning services.
- Respond to inquiries and provide quotes.
- Send updates about appointments or services.
- Maintain client records for administrative and legal purposes.
- Improve our customer service and communication.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. Only authorized personnel have access to your information, and we maintain internal safeguards to ensure confidentiality.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties. Information may only be shared when necessary to:
- Comply with applicable laws or legal requests.
- Work with service providers (e.g., payment processors) who assist in delivering our services — these providers are required to keep your information confidential.
6. Data Retention
We retain client and service-related information only as long as necessary to fulfill the purposes described in this Policy or as required by law.
7. Your Rights
You have the right to:
- Request access to the information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request that we delete your information, subject to legal or contractual obligations.
To make a request, contact us at Info@cnscleans.com.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
C&S Spotless Cleaning, LLC
Sugar Land, Texas
(281) 936-8684
Email: Info@cnscleans.com
Website: www.cnscleans.com